IRG - University Gustave Eiffel

University Gustave Eiffel

Named after Gustave Eiffel, an inventive, audacious and modern engineer, Université Gustave Eiffel is a multidisciplinary university of national importance. Created on January 1st 2020, the former University Paris Est bring together a university (UPEM), a research institute (IFSTTAR), a school of architecture (Éav&t) and three engineering schools (EIVP, ENSG and ESIEE Paris).

It’s 17.000 students are spread over several campuses throughout France. These include Cité Descartes, just outside Paris, and regional campuses in Lyon, Nantes, and Marseille, the main campus being Cité Descartes, where Reser’s conference will take place.

IRG - Institut de Recherche en Gestion

The Management Research Institute of the University of Paris-Est is a research unit that brings together all the teacher-researchers who work on management science disciplines.

Since the merger of the IRG of Créteil and the PRISM team of Marne la Vallée in 2010, the scientific identity of the IRG has been built on the theme of Management and Society by orienting its work in a reflexive perspective. The reflexive perspective of the work carried out allows us to contribute to the evolution of the discipline by analysing and proposing alternative management models.

The work in progress is grouped around the following three themes:

Performance and responsibility
Service companies and services to society
Innovations, transformations and resistance

La Centrif

Located in Cité Descartes, La Centrif is the University Third Place, hosting events and welcoming students, professors, enterprises and entrepreneurs, associations, etc.

It’s name is the French abbreviation of “centrifugeuse” (centrifuge), it reflects its objective of bringing together all kind of actors and creating value through this cohabitation.

The variety of events held since its creation and the different services reflect it’s various objectives: pedagogy, digital world, Mooc, co-working, etc.

More information on their website.

1. The urban services challenge: towards a more inclusive society

In the context of a highly tertiary economy, urban services play many roles: attractiveness of the territory, contribution to the quality of life, employment and social redistribution, climatic issues. The effectiveness of services and their impact on the dynamism of cities and metropolises depends on their management, their efficiency but also their social consequences on the territory. For this track, which is closely linked to the i-site project of the Gustave Eiffel University on future cities, contributions from all disciplines analysing these transformations are welcome: economic geography, urban planning, economics (especially social and solidarity-based), sociology, management and public policy, civil and environmental law.

2. A statistical problem

The statistical apparatus for monitoring service activities (nomenclatures, measurements, etc.) is evolving, but still poses many problems for researchers. Are the actual contributions of Eurostat, the Statistisches Bundesamt (located in Wiesbaden) and the OECD manuals sufficient to meet the needs of European research in the field of services? In a period where development has to be sustainable and local, it seems that we need more data to build new public and privates services.

3. From old concepts to new ones and models in service science

Through the genealogy of certain concepts at the heart of service science, it would be interesting to show their necessary evolution in the current productive environment (servuction in a digital world), or to return to the debates that some of them have given rise to (Service Dominant Logic, co-production, service productivity, measuring innovation, social innovation....). Can the innovative nature of some concepts and approaches lead to changes in the economic models?

4. A European path for service research

RESER's DNA is to promote the meeting of European researchers in order to contribute to the development of service science. In this sense, it is logical that this network should contribute to documenting and analysing encounters between researchers from different disciplines or countries who have co-constructed whole sections of service science together. This second theme will tell the story of how an accidental meeting could have favoured the dynamics of schools of thought, notably by making possible the financing of European research contracts on service activities.

5. Looking back: the emergence of a research field

Contextualisation of the first works in service management, independently of their disciplinary or national inclusion: a questioning on interdisciplinarity and its requirements. This contextualisation especially concerns the analysis of the research sites where the first research on services was carried out. What was the composition of these teams, what were the long-term relationships between service companies and these teams? Is it possible to highlight an impact on the growth strategies of the majors in the concerned industries?

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