Scientific Committee

The abstracts proposed to the scientific committee for the Paris 2022 congress are under review. The publication of the results will be available on 30 July 2022

Alexander Schletz, Fraunhofer IAO, Germany
Amina Béji-Bécheur, Université Gustave Eiffel, Marne la vallée, France
Audrey Bonnemaison, Université de Paris-Creteil Val de Marne
Aurelien Rouquet, Université Gustave Eiffel, Marne la vallée, France,
Camal Gallouj, Université Paris 13, France
Catherine Maman, Université Gustave Eiffel, Marne la vallée, France
Poivret, Université Gustave Eiffel, Marne la vallée, France
Céline Merlin Brogniart, Université de Lille France
Christian Bourret Université Gustave Eiffel, Marne la vallée, France
Daisy Bertrand, Université d’Aix Marseille, France
Estibaliz Hernandez, Mondragon University, Spain
Faïz Gallouj, Université de Lille, France
Ida Gremyr, Chalmers University of Technology, Sweden
Ian Miles, Birmingham University, UK
Jean Philippe, Université d’Aix Marseille, France
Jose Luis Navarro Espigares, University Hospital Virgen de las Nieves, Spain
Laetitia Dablanc, Université Gustave Eiffel, Marne la vallée, France
Lars Fuglsang, University of Rosklide, Denmark
Liudmila Bagdonienė, Kaunas University of technology, Lithuania
Luna Leoni, Tor Vergata University of Rome, Italy
Marianne Abramovici, Université Gustave Eiffel, Marne la vallée, France,
Marie-Christine Monnoyer, Catholic University of Toulouse, France
Markus Scheuer, Essen, Germany
Muriel Jougleux, Université Gustave Eiffel, Marne la vallée, France,
Nikolay Chichkanov, HSE University, Russia
Pedro Costa, University Institute of Lisbon, Portugal
Tiziana Russo Spena, University of Naples Federico II, Italy
Veronika Belousova, HSE University, Russia

Organizing Committee

Audrey Bonnemaizon, Université Gustave Eiffel, Marne la vallée, France,
Cédric Poivret Université Gustave Eiffel, Marne la vallée, France
Céline Merlin Brogniart, Université de Lille, France
Christian Bourret, Université Gustave Eiffel, Marne la vallée, France
Marianne Abramovici, Université Gustave Eiffel, Marne la vallée,
Marie Christine Monnoyer, Université catholique de Toulouse, France
Pascal Ughetto, Université Gustave Eiffel, Marne la vallée, France,
Ristic Dejean, Université Gustave Eiffel, Marne la vallée, France,

1. The urban services challenge: towards a more inclusive society

In the context of a highly tertiary economy, urban services play many roles: attractiveness of the territory, contribution to the quality of life, employment and social redistribution, climatic issues. The effectiveness of services and their impact on the dynamism of cities and metropolises depends on their management, their efficiency but also their social consequences on the territory. For this track, which is closely linked to the i-site project of the Gustave Eiffel University on future cities, contributions from all disciplines analysing these transformations are welcome: economic geography, urban planning, economics (especially social and solidarity-based), sociology, management and public policy, civil and environmental law.

2. A statistical problem

The statistical apparatus for monitoring service activities (nomenclatures, measurements, etc.) is evolving, but still poses many problems for researchers. Are the actual contributions of Eurostat, the Statistisches Bundesamt (located in Wiesbaden) and the OECD manuals sufficient to meet the needs of European research in the field of services? In a period where development has to be sustainable and local, it seems that we need more data to build new public and privates services.

3. From old concepts to new ones and models in service science

Through the genealogy of certain concepts at the heart of service science, it would be interesting to show their necessary evolution in the current productive environment (servuction in a digital world), or to return to the debates that some of them have given rise to (Service Dominant Logic, co-production, service productivity, measuring innovation, social innovation....). Can the innovative nature of some concepts and approaches lead to changes in the economic models?

4. A European path for service research

RESER's DNA is to promote the meeting of European researchers in order to contribute to the development of service science. In this sense, it is logical that this network should contribute to documenting and analysing encounters between researchers from different disciplines or countries who have co-constructed whole sections of service science together. This second theme will tell the story of how an accidental meeting could have favoured the dynamics of schools of thought, notably by making possible the financing of European research contracts on service activities.

5. Looking back: the emergence of a research field

Contextualisation of the first works in service management, independently of their disciplinary or national inclusion: a questioning on interdisciplinarity and its requirements. This contextualisation especially concerns the analysis of the research sites where the first research on services was carried out. What was the composition of these teams, what were the long-term relationships between service companies and these teams? Is it possible to highlight an impact on the growth strategies of the majors in the concerned industries?

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